OVERVIEW OF AVAILABLE GRANTS
1. Homeland Security Grant Program: This program provides funding to state, local, tribal, and territorial jurisdictions to assist in preventing, protecting against, mitigating, responding to, and recovering from acts of terrorism and other threats. Schools can benefit from these grants by implementing safety measures and preparedness strategies.
2 SchoolSafety.gov Grants Finder Tool: This tool is specifically designed to help schools find federal funding opportunities related to safety. It allows users to navigate various grants based on specific safety topics, award amounts, and application requirements. Schools can take a quiz to narrow down relevant grants based on their needs.
3. CISA Resources and DHS Grants: The Cybersecurity and Infrastructure Security Agency (CISA) collaborates with the K-12 community to provide resources and grants aimed at improving school safety. This includes funding for training, exercises, and equipment to enhance security measures.
4. Preparedness Grants: DHS provides grants that can be used for training, planning, and equipment to prepare for various threats. These grants are available to educational institutions and can be utilized to bolster school safety initiatives.
5. Sources
Application Process
Eligibility: Schools, school districts, and local government agencies are typically eligible to apply for these grants. However, specific eligibility criteria may vary by program, so it is essential to review the requirements for each grant opportunity.
Application Guidance: Interested applicants should reach out to their respective State Administrative Agency (SAA) for state-specific application information and deadlines, as some grants may have limited application windows.
Modernizing Government Call Centers from Legacy Contact Centers to an Omni-channel Citizen Experience (CX) Platform
Brookside works directly with the world’s leading enterprise contact center providers to support modern government CX and citizen service initiatives.
As a vendor-agnostic channel partner, we give federal, state, and local agencies objective access to Gartner Magic Quadrant–recognized CCaaS platforms that are purpose-built for high-volume, mission-critical public service environments.
Government agencies face unique challenges—surge demand during emergencies, accessibility and language requirements, regulatory compliance, and the need for transparency and accountability.
Brookside helps agencies evaluate and deploy contact center technologies that improve citizen access to services, reduce wait times, support digital engagement, and scale reliably during peak events, without locking agencies into a single vendor or architecture.
By working across multiple enterprise providers, Brookside enables agencies to:
Deliver consistent, omni-channel citizen experiences across departments
Improve service continuity during disasters, elections, and public health events
Leverage AI responsibly to assist staff and manage demand
Gain actionable insights through citizen journey analytics
Align technology investments with long-term modernization and funding strategies
Our role is to simplify a rapidly evolving technology landscape and ensure government contact center investments are resilient, compliant, and focused on measurable public outcomes.
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8x8 & Local Government
Local Texas government is putting in place capabilities and processes that support new workflows, new
ways of working, new ways of engaging with constituents and new ways of delivering services.
8x8 offers an easy way around the normal Request for Proposal, or "RFP" process by working with one of the many approved purchasing co-ops.
8x8's X Series licenses brings voice, video, chat, contact center, APIs, integration to Microsoft Teams, and more along with advanced analytics that track call activity to provide feedback on how they are doing.