95% of Fortune 500 companies trust Webex
Cisco's Webex is an ideal all-in-one solution with powerful capabilities, including dedicated voice bandwidth and equipment as well as options for omnichannel call center along with Webex video conferencing, end-to-end encryption for chats and video sessions and more.
The power of the platform. At the core of every Webex solution lies unparalleled AI innovation, unified management, rock-solid security, and more.
Future-Proof Your Business with Cloud Calling Now
To support hybrid work, businesses must embrace complete digital transformation by updating on-premises phone systems to cloud calling.
Empower any employee to deliver exceptional customer experience (CX)
Strengthen customer relationships with powerful tools available with Webex Customer Experience Basic and Essentials.
Calling is mission critical.
To deliver cloud calling reliably to customers worldwide, we’ve built Dedicated Instance for Webex Calling on geographically redundant infrastructure, with two mandatory connections, to deliver 99.99% uptime guaranteed by a service level agreement.
However, many businesses, including those in healthcare, finance, emergency services, transportation, and logistics industries, need uninterrupted access to the complete calling feature set even during extreme and unpredictable events like natural disasters.
These requirements have been a longstanding barrier to cloud calling, since catastrophic events can result in network outages that prevent businesses from connecting to cloud calling services.
Enhanced Survivability
Enhanced Survivability for Dedicated Instance is an industry-first innovation that enables businesses to leverage the benefits of cloud calling while also ensuring that telephony services to always be available without fail.
Enhanced Survivability for Dedicated Instance enables full failover capability in the event of a network outage. Enhanced Survivability supports high density deployments of up to 8 survivability nodes connected to a Dedicated Instance cloud cluster, with up to 7,500 devices per node.
The vast scalability and unrivaled reliability of Enhanced Survivability makes cloud calling accessible for the world’s global, mission critical organizations that need calling to always be available.
New Partnership brings Microsoft Teams to Cisco meeting room devices
Since committing to a closer partnership with Microsoft, Cisco has been working on a number of ways to make both its hardware and software work seamlessly with Microsoft Teams.
Currently, Cisco offers a variety of tools for Microsoft Teams meeting rooms, including interactive screens like the Cisco Desk Pro, and the Cisco Board Pro.
Users can also take advantage of comprehensive room kits, powered by AI technology, such as the Cisco Room Kit EQ for larger meeting spaces, and the Cisco Room Kit Pro.
Plus, Cisco fans can also find a variety of useful additional tools in the portfolio, such as the Cisco Room Navigator tablet device, the Cisco Room Bar for small meeting rooms, and the Cisco Room Navigator wall mount.
Cisco Unified Communications Manager (Unified CM) is a call control solution that requires hardware and software deployment within an organization's data center to provide telephony, high-definition video, unified messaging, Instant Messaging and Presence in a reliable, secure, scalable, and manageable call control and session management.
Your people are responsible for all voice circuits, i.e. a finite number of SIP trunks along with multiple virtual instances on your server that are all co-managed by your people. Way too much responsibility.
Once you move voice to the cloud with WebEx, all you need is stable and reliable internet connectivity. The rising cost of maintenance (SmartNet) goes away as does the responsibility for using IT resources.
