Here are four reasons why deploying the “CLOUD” solution may be the most effective step you can take to increase your business efficiency.
STANDARDIZE COMMUNICATIONS - Enterprises need to support employees working in multiple locations (standard office, home office, airports, hotels). IT teams are challenged getting and keeping off-site employees on the same communications technology. Unified communications allows you to have as many new offices as your organization needs. Everyone, from the entire staff of a newly opened location, to a single worker in a home office can be brought online in just a couple of clicks.
INTEGRATE BUSINESS APPLICATIONS - By integrating business applications such as CRM and supply chain data into your cloud communications solution, information can flow effortlessly around the organization, thereby improving customer interactions and speeding employee decision-making. This can immediately increase efficiency.
IMPROVE CANDIDATE EXPERIENCE - In the same way that instant access to customer information can enhance your customer’s user experience, the integration of applicant tracking systems into your cloud communications can enhance and improve communications for human resources recruiters. Personalizing the hiring process can raise the level of candidate interest in your company.
LOWER COST OF OWNERSHIP - Gartner surveys reports companies are spending 18% of budget for digitization. By 2018, this is expected to increase to 28%. Cloud communications offers the potential to lower costs while enjoying strong revenue gains from exceptional customer care. With your Cloud Solution, collaboration and productivity will improve as employees take advantage of one-click conferencing. With customer information at their fingertips, sales and customer service can build stronger, more profitable relationships with clients. HR will be more likely to win over key talent, improving the organization’s competitiveness overall.
Make the decision to provide new revenue and value-producing opportunities using Cloud Communications systems. According to 2017 Gartner CIO Agenda Survey, this is a top priority moving into 2018.